Track Order
We’re here to assist you Monday-Friday/10:00 AM-6:00 PM (EST)
You can check the status of your wheeled snow shovel order within 2 business days of successfully placing the order, because once you place the order successfully, we need 1-2 business days to process your order.
Understand Your Order Status
So you’ve ordered from Snowsshovel.com (thanks!) What happens next? Here’s a primer of the stages your order will go through before you receive it.
Preparing Order
We have received your order and will process it as soon as possible. You can still cancel an order and change delivery date.
Picking Order
Your order is being processed and completed. It’s too late to cancel the order but if you changed your mind you can return any unwanted wheeled snow shovel (after you receive it). Here is our return policy.
Preparing Delivery
Your order is ready and about to be sent to you. You can still order additional services to your order at this point.
On Its Way
Your order has been sent from our dispatcher and is on its way to you.
Delivered
Your order has been successfully delivered.
Customer Support
You can contact our customer service staff, Shawntal Cochran by email [email protected] if you have any questions, we will reply you within 24 hours.